Updated: Jun 11
The Taxpayer Advocate Service (TAS) is your voice at the IRS. As an independent organization within the IRS, TAS strives to ensure that you're treated fairly and that you know, understand, and receive your rights. TAS can help you if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the IRS, or you believe an IRS system, process, or procedure just isn't working as it should. And the service is free. We know dealing with the IRS can be confusing, but the worst thing you can do is nothing at all!
TAS can help if you can't resolve your problem with the IRS, and:
Your problem is causing financial difficulties for you, your family, or your business,
You face (or your business is facing) an immediate threat of adverse action,
You (or your business) will suffer irreparable injury or long-term adverse impact, or
You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised.
If you qualify for TAS’s help, you'll be assigned to one advocate who'll be with you at every turn and do everything possible to resolve your problem.
In June 2014, the IRS adopted a Taxpayer Bill of Rights that describes ten fundamental rights that you and every taxpayer have when dealing with the IRS. In December 2015, Congress added the Taxpayer Bill of Rights to the Internal Revenue Code. Refer to IRC § 7803(a)(3). TAS’s online Tax Toolkit at TaxpayerAdvocate.irs.gov can help you understand what these rights are, what the Taxpayer Bill of Rights means for you, and how these rights apply in your interactions with the IRS.
TAS has offices in every state, the District of Columbia, and Puerto Rico. If you need TAS's help, call your local advocate; see Contact Your Local Taxpayer Advocate or call us toll-free at 877-777-4778.
TAS also handles large-scale or systemic problems that affect many taxpayers. If you know of one of these broad issues, please report it to TAS through the Systemic Advocacy Management System. Be sure to not include any personal taxpayer information.